The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories
Finding insights across silos can slow innovation. This customer story shows how The Estée Lauder Companies uses Microsoft Copilot Studio to build an agent that consolidates data and delivers intelligence in real time. Teams now access actionable insights instantly, enabling faster and more informed decisions. Read the story to see how Copilot Studio helps organizations reimagine intelligence and contact AFL INTERNATIONAL CONSULTING STAFF AND SERVICES INC to explore how you can bring similar capabilities to your customers.
ConsumerIQ is an AI agent developed by The Estée Lauder Companies in collaboration with Microsoft Copilot Studio. It utilizes the Azure OpenAI Service to analyze various documents, identify trends, and provide strategic recommendations. By centralizing information, ConsumerIQ allows product developers and marketers to access insights quickly, reducing the time needed to gather data from weeks to just minutes.
How does ConsumerIQ improve efficiency?
ConsumerIQ significantly improves efficiency by eliminating duplicate efforts and automating tedious data-gathering tasks. This allows teams to focus on strategic initiatives rather than spending hours sifting through documents. As a result, employees can make data-backed decisions more rapidly, which is crucial in the fast-paced beauty industry.
What are the future plans for ConsumerIQ?
The Estée Lauder Companies plans to expand ConsumerIQ's capabilities by integrating additional data sources and scaling its use across all brands and functions. The low-code/no-code features of Copilot Studio enable the development of a scalable solution that can be applied to other business areas, such as supply chain and manufacturing.

The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories
published by AFL INTERNATIONAL CONSULTING STAFF AND SERVICES INC
What Drives Us
Our motivation is based on search and recruitment of qualified personnel to meet the needs of our customers, providing the opportunity to generate new sources of employment to help the development and growth of the economy of the country.
We also strive to find technological solutions that allow companies to become more efficient and competitive in this era of changes and challenges.
Mission Statement
Providing consulting services in the field of technological resources and human in order to respond in a rapid and objective manner to the needs of our customers and strategic partners, achieving in this way build ties in the long term with them.